Every cleaner that we send to your home is fully insured, which means that in case they break something or do damage to your property, we will cover all costs. The safety of your property and your belongings is our top priority.
Q: I have a dog. Is that going to be a problem for the cleaners?
We don’t consider pets a problem. However, you have to let us know if you have a pet and if that pet is aggressive. The cleaners will not go into a home if they believe that the pet can be a threat to them.
Q: Am I obliged to give the cleaners tips?
No, you are not. However, if you are happy with the services and you wish to tip the cleaners you can do that by adding their tip to the bill and we will make sure they get it.
Q: Do you offer bespoke services?
Yes, we do! If your home needs cleaning services that are not included in our standard tariffs please let us know and we will prepare a tailor-made quote that fits all of your requirements.
Q: When do I have to pay?
You can pay at the time of booking or you can pay once the cleaning is completed. This is completely up to you.